Conditions générales de service

Last updated August 11, 2022

1. Acceptance of Terms of Use.

By downloading, installing and creating an account on LibidoOn®, whether through a mobile device, application or web (collectively, the "Service") one of which is incorporated by reference into this Agreement, and any terms describing whether you purchase or purchase additional features, products or services that we offer on the Service (collectively, the "Agreement"). If you do not accept and agree to be bound by all of the terms of this Agreement (other than the limited one-time opt-out right for certain users provided for in Section 16), you must not use the Service.

We may make changes to this Agreement and the Service from time to time. We may do this for a variety of reasons, including to reflect changes in requirements or law, new features, or changes in business practices. The most recent version of this Agreement will be posted on the Service in the main in-app menu, and you should periodically review the most current version. The latest version is the version that is applied. If the changes include material changes that affect your rights or obligations, you will be notified in advance of the changes by reasonable means, which may include notification through the Service or by email. If you continue to use the service after the changes take effect, then you agree to the revised Agreement.

2. Eligibility.

You must be at least 18 years old to create a LibidoOn® account and use the Service. By creating an account and using the Service, you represent and warrant that: You may form a binding contract  with LibidoOn®, You are not a person who is prohibited from using the Service in accordance with the laws of any other applicable jurisdiction. You will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations. You have never been convicted or failed to dispute a felony, sex crime, or any crime involving violence, and you are not required to register as a sex offender in any state, federal or local sex offender registry.

3. Your Account.

You are responsible for maintaining the confidentiality of your login details that you use to log in to LibidoOn®, and you are solely responsible for all activities that occur under those credentials. If you believe someone has accessed your account, please contact immediately.

4. Service Modification and Termination.

LibidoOn® is always trying to improve the service and make the additional functionality that is found attractive and useful. This means that we can add new functionality or improvements at any time, as well as remove some of the features, adapt them or change them for others. We may even suspend the Service in its entirety, in which case, we will notify you in advance unless extenuating circumstances, such as security issues, do not permit us to do so.

You may cancel your account at any time, for any reason, by following the instructions in "Settings" on the Service. However, you'll need to manage your in-app purchases to avoid additional charges.

LibidoOn® may terminate your account at any time without notice if you are deemed to have violated this Agreement. Upon such termination, you will not be entitled to any refund for purchases. After your account is cancelled, this Agreement will terminate.

5. Security; Your interactions with other users.

At libidoon there is no tolerance for objectionable content or abusive users, although LibidoOn® strives to foster a respectful user experience through functionalities such as the Audio, Photo and Questions Challenges game, which only allows users to communicate via chat if both have completed the game, it is not responsible for the conduct of any user on or off the Service. If you become aware of objectionable and inappropriate content you must report such content and libidoon will delete such objectionable content within 24 hours, if you suffer harassment and receive recurring messages from an abusive user you must report it, block it and you will be banned.

You agree to exercise caution in all interactions with other users, especially if you choose to communicate outside of the Service or meet them in person. In addition, you agree to review and follow LibidoOn's® Safety Tips before using the Service. You agree not to provide your financial information (for example, your credit card or bank account), or to transfer or send money to other users.

You are solely responsible for your interactions with other users. You understand that LibidoOn does not check the criminal background of its users  or otherwise investigate the background of its users.  LibidoOn does not declare or guarantee the conduct of its users.

LibidoOn reserves the right to conduct, and you agree that libidoOn may perform, a criminal background check and other screening using available public records.

6. Rights LibidoOn® Grants You.

LibidoOn® grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, non-transferable license to any third party to access and use the Service. This license is granted for the sole purpose of allowing you to use and enjoy the benefits of the Service in the manner provided  by LibidoOn® and permitted by this Agreement. Therefore, you agree:

Not to use the Service or any content on the Service for commercial purposes without our written consent.

 Not to copy, modify, transmit, create derivative works from, make use of, or reproduce in any form any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessed through the Service without the prior written consent of LibidoOn®.

 Not to express or imply that any of your statements are endorsed by LibidoOn®.

 Not to use any robot, bot, spider, search robot, scraper, site search or retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, "data mine", or in any way of reproduction or classification of the navigation structure or presentation of the Service or its contents.

 Not to use the Service in any manner that could interfere with, disrupt or adversely affect the Service or the servers or networks connected to the Service.

 Not to upload viruses or other malicious code or jeopardize the security of the Service.

 Do not forge headers or manipulative identifiers to disguise the origin of any information transmitted through the Service.

Not to make "frames" or "mirrors" of any part of the Service, without prior written authorization from LibidoOn®.

 Not to use meta tags or code or other devices containing any reference to LibidoOn® or the Service to direct anyone to any other site for any purpose.

 Not to modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile, or disassemble any part of the Service, or cause others to do so.

 Not to use or develop any third-party application that interacts with the Service or Other Users' Content or information without our written consent.

 Not to use, access or publish the programming interface of the LibidoOn® application without our written consent. Not to probe, scan or test the vulnerability of our Service or any system or network. Not to encourage or promote any activity that violates this Agreement.

The Company may investigate and take legal action available in response to illegal and/or unauthorized use of the Service, including termination of your account. Any software we provide to you may download and install updates, enhancements, or other new features automatically.

7. Rights You Grant to LibidoOn®.

By creating an account, you grant LibidoOn® an exclusive license to screenshots of the Service that includes your content. In addition, in order for  LibidoOn to prevent the use of your Content outside of the Service, you authorize LibidoOn®® to act on your behalf in connection with infringement of the use of your Content taken from the Service by other users or third parties. This expressly includes the authority, but not the obligation, to send compliance notices (i.e., DMCA takedown notices) on your behalf if your Content is taken from or used by third parties outside of the Service. Our license to your Content is subject to your rights under applicable law (e.g., laws relating to the protection of personal data to the extent in any Content containing personal information as defined by law) and is for the limited purpose of operating, developing, providing and improving the Service and the research and development of new ones. You agree that any Content that you create or that you authorize us to place on the Service may be viewed by other users and may be viewed by anyone who visits or participates in the Service (for example, people who may receive Content shared from other LibidoOn ® users).

You agree that all information you submit when creating your account is accurate and truthful and that you have the right to publish the Content on the Service and grant the foregoing license to LibidoOn®.

You understand and agree that we may monitor or review any Content you post as part of a Service. We may remove any Content, in whole or in part, that we believe violates this Agreement or that may damage the reputation of the Service.

When you communicate with our customer service representatives, you agree to be respectful and friendly. If we feel that your behavior toward any of our customer service representatives or other employees is, at any time, threatening or offensive, we reserve the right to terminate your account immediately.

In consideration of the fact that LibidoOn® allows you to use the Service, you agree that we, our affiliates, and our third-party partners may place advertising on the Service. By submitting suggestions or feedback to LibidoOn regarding our Service, you agree that LibidoOn®® may use and share such feedback for any purpose without compensating you for it.

You agree that LibidoOn® may access, retain, and disclose your account information and Content if required to do so by law or in the good faith belief that such access, reservation, or disclosure is reasonably necessary, such as:

A) comply with legal process.

B) enforce this Agreement.

C) respond to claims that any Content violates the rights of third parties.

D) respond to your customer service requests; or

E) protect the rights, property or personal safety of the Company or any other person.

8. Other User Content.

Although LibidoOn reserves the right to review and remove Content that violates this Agreement, such Content is the sole responsibility of the user posting it, and LibidoOn®® cannot guarantee that all Content will comply with this Agreement. If you see Content on the Service that violates this Agreement, please report it within the Service or through

10. Purchases.

In-app purchases.  LibidoOn may offer products and services for purchase ("In-App Purchases") through iTunes, Google Play or other application platforms authorized by LibidoOn®®. If you choose to make an  in-app purchase, you will be asked to enter your account details in your software store ("your IAP account"), and your IAP account will be charged for in-app purchase in  accordance with the terms described to you at the time of purchase, as well as the general terms for in-app purchases that apply to your IAP account. Some software stores may charge sales tax, depending on where you live. If you purchase an auto-recurring recurring subscription through an in-app purchase, the IAP account subscription will continue to be charged until you cancel. If you do not want your subscription to automatically renew, or if you wish to change or cancel your subscription, you will need to log in to your IAP account and follow the instructions to cancel the subscription, even if you otherwise deleted your account with us or if you have deleted the LibidoOn® app from your device. Deleting your LibidoOn account or removing the LibidoOn®® app from your device does not cancel your subscription; LibidoOn® will hold all funds charged to your IAP account until you cancel your subscription through your IAP account.

LibCoins and other virtual items. it is possible to purchase with "real world" money, a limited, personal, non-transferable license, to use the virtual currency "Libcoins". This Agreement shall not be construed as a sale of any rights in Virtual Goods. Any Virtual Item balance displayed in your account does not constitute a real-world balance or reflect any stored value, but is a measure of the extent of your license. Virtual Items do not incur fees for non-use, however, the license granted to you in Virtual Items will terminate in accordance with the terms of this Agreement, when LibidoOn® ceases providing the Service or if your account is closed or terminated.  LibidoOn® may manage, regulate, control, modify or delete Virtual Items at any time.   LibidoOn shall have no liability to you or any third party, in the event that LibidoOn®® exercises any of these rights. The transfer of Virtual Items is prohibited, and you may not sell, redeem or transfer Virtual Items to any person or entity. Virtual Items may only be redeemed through the Service.


The provision of Virtual Items for use on the Service is a service provided by LibidoOn® that begins immediately upon acceptance of your purchase of Virtual Items.

Audio challenges, photos and Questions. During the game you can send the other user challenges or questions, the challenges or questions the more difficulty the more cost of libcoin coinshowever, there will always be an option available that will be free.

Provoke another user. It is possible that at some point you have the option to provoke another user with libcoins to accept the invitation  to play, if the other user accepts the invitation  your libcoins use the  temptation will be transferred to your account, in the event that the tempted user does not complete the game the libcoins will be refunded.


Refunds. In general, all charges for purchases of virtual items to enjoy within the appare non-refundable, and there are no refunds or credits for partially used installments. There is an exception if a refund is requested for a subscription offer within fourteen days of the date of the transaction because the  user exercises his right of withdrawal.

Virtual item purchases are FINAL AND NON-REFUNDABLE.

To request a refund write to


LibidoOn and its external service provider partners offer the possibility of purchases within the application or website purchases of these services (packs of experiences for two people in Gastronomy, accommodation, wellness services, adventures, Leisure and time) are made directly with LibidoOn , taking a commission for management, including in the price for the end user the transaction costs, direct and indirect expenses plus the corresponding VAT. The provider of the purchased service receives its money once the user has enjoyed the contracted experience.

To request a refund or change of experience, the user can do it directly with LibidoOn by writing to the following email:, the  user must indicate their data, the reference of the experience that appears on the Ticket , date of purchase and reason for refund or change of experience, according to Article 71. Deadline for the exercise of the right of withdrawal. The consumer and user will have a period of fourteen calendar days to exercise the right of withdrawal. The experience packs for two people are valid for  12 months, however, the user  can request unlimited changes within the validity of the experience, each time a change of experience is requested the user again has 12 months to redeem  the Ticket in the establishment. To manage reservations with the establishment and / or cancellations, the user must contact the organizer directly using the contact information provided on the  purchase receipt.

11. Third Party Services.

The Service may contain advertisements and promotions offered by third parties and links to other websites or resources. LibidoOn® is not responsible for the availability (or unavailability) of such external websites or resources. If you choose to interact with third parties made available through our Service, that party's terms will govern their relationship with you. LibidoOn® is not responsible for the terms or actions of such third parties.

12. Limitation of Liability.

To the extent permitted by applicable law, in no event shall libidoOnits affiliates, employees or service providers be liable for any direct or indirect damages, whether tangible or intangible such as loss of data, trading funds or any economic loss resulting from:

Your access, use or inability to access and use the Service. The conduct or content of other users or third parties through the  use of the service. Unauthorized access, use or alteration of your content, even if libidoOn  has been advised of the possibility of such damages, without limiting the foregoing, in no event shall libidoOn be liable  for all claims arising out of or related to the service.

13. Jurisdiction and Jurisdiction.

Any question relating to the interpretation and compliance with terms and conditions, the parties waive their own Fueros, and expressly submit to the corresponding courts, in case of litigation on important issues, which they accept in advance.

14. Meeting place.

Except for claims that may properly be brought in small claims court of competent jurisdiction in the city in which all claims arising out of or relating to this Agreement reside, the Service, or your relationship with LibidoOn that for any reason is not submitted to arbitrate, will be litigated exclusively in the Courts of Madrid (Spain) You and LibidoOn®  ® submit to the exercise of personal jurisdiction of the Courts of Madrid (Spain) and waive any claim that such courts constitute an inconvenient forum.

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